Privacy Policy
Who this policy covers
“We” and “us” mean Allen Creative LLC, offering the Service as Vektercore, an Allen Creative LLC company. Privacy requests go to info@vektercore.com.
Information we may collect
Depending on how you use the Service, we may collect:
- identifiers you or an administrator provide, such as name, email, phone, and an account id;
- commercial information such as the plan and invoice status. Payment card numbers are handled by our payment processor. We do not store full card numbers;
- internet and device data such as IP address, browser or device type, app version, and approximate location derived from IP address;
- precise device location, if you grant permission for field or GPS features;
- professional information you enter, such as company name, role, and job records;
- records you store about your customers, such as names, addresses, phone numbers, and job notes;
- support emails, and the content of text messages sent or received through the Service.
How we use information
We use personal information to:
- provide, secure, and support the Service;
- bill and prevent fraud;
- send service notices;
- improve the Service, including with aggregated or de-identified information where we can;
- comply with law.
How we share information
We may share personal information with:
- service providers that help us operate the Service, under contract;
- professional advisors;
- authorities when the law requires it;
- a successor if the business is transferred.
We do not sell personal information for money. Questions about sharing: info@vektercore.com.
How long we keep information
Questions about how long we keep personal information: info@vektercore.com.
Security
We use administrative, technical, and organizational measures appropriate to the risk, including access controls and encryption in transit where supported by our providers. No method of transmission or storage is completely secure.
Your choices
Email info@vektercore.com to request access, export, or deletion of personal data. You can use the same address to ask us to correct personal information.
Service messages are part of the Service. We send marketing messages only with the consent that applies to that message. Text messages are described in the SMS Terms.
Some features depend on permissions you grant on a device. You can turn those permissions off on the device. A feature may not work without the permission it needs. Background location, if used, will be disclosed in-app at permission time.
If your browser sends a Do Not Track or Global Privacy Control signal, we do not load our product analytics.
Children
The Service is not directed to children. If you believe we have collected personal information from a child, email info@vektercore.com.
International access
Allen Creative LLC is based in California, United States. If you access the Service from outside the United States, information may be processed in the United States. Questions: info@vektercore.com.
Changes
We may update this policy. When we do, we will change the Last updated date on this page. We will notify you of a material change by email or in-product. Questions: info@vektercore.com.
Contact
Allen Creative LLC, Lodi, California, USA.
Vektercore, an Allen Creative LLC company.
info@vektercore.com